Frequently Asked Questions (FAQ)
How can I get support for a purchased resource?
- Please create a ticket on our Discord server and ask us directly. We are always happy to help you :)
How soon will I receive my purchased resources?
- Resources are instantly delivered by Tebex to your Keymaster account immediately after purchase.
What payment methods do you accept?
- Tebex Checkout offers a wide variety of payment options, such as debit/credit cards, PayPal, and many country-specific options.
What are your customer support hours?
- We are online between 10 AM and 10 PM (UTC+3:00). If you need help outside of this support window, we will do our best to accommodate your time schedule.
Are the scripts customizable?
- Of course. Each script includes config files for easy customization without needing to edit the core code.
What kind of scripts and resources do you offer?
- We offer a variety of resources, including jobs, activities, UIs, tools, and more. Explore our Tebex store to find the best scripts for your FiveM server.
Are your scripts optimized for performance (Resmon/MS)?
- Absolutely. All our scripts are optimized for low resource usage to ensure smooth gameplay and performance on your server.
Are your scripts compatible with ESX and QBCore?
- Yes! Most of our scripts support ESX, QBCore, and other popular frameworks. Check each product page on Tebex for full compatibility details.
How do I install the purchased scripts?
- Installation instructions are typically included in the download package or available on the specific product page on Tebex. Generally, you upload the resource folder to your server's resources directory and add it to your server.cfg file.
Do you provide free updates for the scripts?
- Yes, we provide free updates for all purchased scripts as long as you have access to the original purchase link or use the same Keymaster details. Updates address bugs, add features, and ensure framework compatibility.
What is your refund policy?
- Due to the digital and instant nature of our products (FiveM scripts), we generally do not offer refunds unless the script is proven to be entirely non-functional and we cannot resolve the issue through support. Please read the description carefully before purchasing.
How can I request a new feature for a script?
- Feature requests are best submitted via a ticket on our Discord support channel. While we cannot guarantee implementation, we highly value community input for future development cycles.
Are the scripts protected by escrow?
- Some scripts may use protection methods (like obfuscation) to protect intellectual property, but we always ensure that all necessary configuration files are left open and editable for you to customize the core aspects of the script as advertised.
![MulticharacterV2 [QB QBox]](http://dunb17ur4ymx4.cloudfront.net/packages/images/c8efcf17460854a00bc1f561019a2d6c5aae815b.png)
